What is a virtual coaching platform?

A virtual coaching platform is software that lets an organisation run coaching programmes online and at scale. Employees are matched with professional coaches, then book and hold their sessions by video, in Microsoft Teams or in Slack, while HR follows engagement and impact in one place.

There are two kinds of tools behind the term. Some are built for independent coaches to manage their own clients, bookings and invoices. Others, like Coachello, are digital coaching platforms for organisations: they combine human 1:1 and group coaching with ICF-certified coaches, AI coaching and roleplays, and internal coaching, with dashboards for HR and L&D teams.

Coachello is used by HR and L&D leaders to support managers, leaders and teams in more than 40 countries, with coaches working in over 50 languages.

SERVICES

Coachello offers

External 1:1 Coaching

USE CASE

Hand-picked ICF PCC-level coaches to transform your leaders
of tomorrow.

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Internal Hub

USE CASE

Run your internal coaching practice on one platform, with your own
certified coaches.

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AI Coaching

USE CASE

24/7 on-demand or structured-program coaching for all employees, from a fine-tuned LLM contextualised to your organisation.

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INTEGRATED

Inside your working environment

HR selects a programme, chooses a population and launches with employees being notified immediately.

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Microsoft Teams & Copilot

Access the platform within MS Teams app, to human and/or AI coaching with context-aware prompts right where you work and Coachello’s Copilot to schedule and run sessions.

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Slack

Use your favourite prompts to book sessions from your Slack working environment. AI Coaching available in the UI that your employees are seeing all day.

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Web version or Google Workspace

Seamless access the platform through Single Sign-On (SSO) or Magic-Link and start your coaching journey right away.

EMPLOYEE EXPERIENCE

Human Coaching

Create and launch coaching programs to different populations inside of your organisation. You can use the self-service feature or get advice from a coaching expert at Coachello to set the right coaching framework to bring the desired outcomes.

First Login

Once the coaching program is approved, the Coachello app is automatically added to Microsoft Teams and pinned to the left-hand sidebar for the program’s duration. Coachees will also receive an invitation email to get started.

Self-Assessment

The journey starts with a self-assessment, enabling the coachee to reflect on their needs and goals, alongside input from their HR representative. This helps us recommend the coach best suited to their profile.

Flash Feedback (Optional)

Coachees can request flash feedback directly from peers, team members, or their manager via Microsoft Teams, providing a 360° view of their development areas.

Goal Selection

The coachee receives their self-assessment results and selects the goals to focus on. These goals can evolve throughout the program, influenced by HR input and tripartite discussions.

Coach Selection

The coachee selects their coach by clicking on ‘Book a session’. Our algorithm recommends three coaches based on their objectives, seniority, profile, and language. Coachees can review profiles, watch introductory videos, and explore LinkedIn. They can also schedule a 15-minute chemistry call to ensure a good fit before finalizing their selection.

Session booking

The coachee accesses their calendar, selects a date and time for the first session, and can add their manager (N+1) for the tripartite. Once confirmed, the session is booked in the coach’s, coachee’s, and manager’s calendars (Outlook), and a confirmation email and Teams notification are sent.

Coaching Sessions

The coachee connects via the invitation and begins the session in Teams.

Session Report

After each session, the coachee receives a confidential session report detailing objectives, progress, feelings, and next steps. The coachee and coach complete the report during the final 5 minutes of the session.

Session Feedback and Evaluation

After each session, the coachee can rate the session and provide feedback. Once and after the final session, they will receive an end-of-coaching questionnaire to assess progress against the initial goals set.

CREATE TAILORED COACHING PROGRAMS AT SCALE

AI Coaching

Learners can access Self-driven on-demand coaching for personal growth, or through Structured programs designed to upskill specific employee populations.

Login

Log in securely via SSO or Magic Link

Accessible from MS Teams

One-click access to coaching, on your task bar

Directly via MS Copilot

Seamlessly access AI and human coaching right inside Microsoft Copilot

DATA SYNC

Zero-friction people-data sync

SAP SuccessFactors, Workday or other HRIS

A clear view of how coaching affects your people and business

Automatic management of coaching licenses across your organization

Ability to spot behavioral trends as they emerge with data backed insights

PROFESSIONAL COACHES

The ICF PCC+ coaches behind Coachello

Your talents can filter by language, industry, coaching style or personality.

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Maria A.

PCC- Certified Coach / Ex-MD Asia-Pacific

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Imposter Syndrome | Executive Posture | Work–Life Leadership Balance

PCC- Certified Coach / Ex-MD Asia-Pacific

Language

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Executive presence • Market-entry leadership

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Olivier Friedman

ICF PCC Coach, Trainer & Speaker | International Supervisor for Impactful Leaders & Executive Comitees

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Olivier Friedman

ICF PCC Coach, Trainer & Speaker | International Supervisor for Impactful Leaders & Executive Comitees

Language

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Conseil en management • Coaching de cadres • Compétences interpersonnelles • Génération Z • Ressources humaines (RH)

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Dimitri T., Coachello coach

Dimitri T.

PCC-Certified Coach

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Former VP & GM (Tech & Travel) | Executive Presence & Leadership

PCC-Certified Coach

Language

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Productivity • Executive Presence • Leadership • Communication

WHAT OUR USERS SAY

Trusted by leading organisations

Coachello helped me feel confident stepping into my first leadership role. I finally had the space to ask questions and develop my own leadership style.

+85% increase in managerial competency score

Marie Malek

Entry-level Manager| ENEDIS

“With time and experience, I’ve learned that effective leadership goes beyond strategy — it’s about truly understanding your people. Irene has this rare ability to listen deeply and offer practical advice that not only eases stress but also provides real clarity. She’s helped me see things from new perspectives, and her guidance has made me a better leader, both for my team and for myself.”

Cindy

Senior Manager | Excelya

I like Coachello for providing a robust coaching platform that makes administration and setting up of clients easy. The platform keeps a secure and confidential record of coaching activities. I appreciate its integration capabilities with Microsoft Teams and calendars, which allows my business to grow without the need for significant investments in technology. I also love the integrated billing and ease of calendar access for coaching clients.

Sandeep S

CEO and Founder

“At this stage, you’re expected to influence across departments, but no one really teaches you how. Coachello’s coaching gave me the tools to do that with confidence. I now feel more confident and assertive. Also, it was great to find a coach who speaks my mother tongue”

+36% in Leadership assertiveness

Teresa Robertson

Head of Product | QONTO

Impressive AI Roleplays! I couldn’t tell the difference between the and a real person. Great to practice with, my feedback level went up and so did my team’s performance.

+12% improvement in Feedback giving

Timothy Garfield

Manager | Feedback for Growth Program

Coaching platform - What People Often Ask

Whether you’re exploring AI coaching for the first time or integrating it into an existing coaching program, you’ll find clear, concise answers to help you launch with confidence.

Can I use both AI and Human Coaching Programs?

Yes, our licenses are modular. You can activate additional layers later without a new contract.

Is my data secure and GDPR-compliant?

Coachello is ISO 27001 & M365 certified, GDPR compliant, and applies AES-256 encryption.

What’s the typical roll out to 1 000 employees?

Set-up objectives, framework, contextualisation (2 weeks), technical integration (2-4 weeks), onboarding participants and launch (2 weeks). Typical launch takes between 1-3 months.

What reporting do HR leaders get?

Real-time dashboards on utilisation, focus areas, NPS, and custom KPIs, live available on dashboard and exportable to Power BI or Tableau

Are your coaching programs available worldwide?

Yes, our coaching programs are available worldwide through our online coaching platform. We support leaders, managers, and teams in Paris, London, New York, Singapore, and more than 40 other countries, with ICF-certified coaches offering sessions in over 50 languages.

Coaching professionnel in Paris
Coaching professionnel in Lyon

What is a virtual coaching platform?

A virtual coaching platform is software that lets an organisation run coaching programmes online at scale: employees are matched with professional coaches, book and hold sessions by video, and HR follows engagement and impact in one place. Unlike tools built for independent coaches to manage their own clients, Coachello is a digital coaching platform for organisations, combining human 1:1 and group coaching, AI coaching and roleplays, and internal coaching.

How do online coaching sessions work?

Employees choose their coach, then book and join one-to-one sessions online in Microsoft Teams, Slack or by video, from wherever they work. Between sessions, the AI coach and roleplays help them practise and keep progressing.

How much does a coaching platform cost?

Pricing depends on the coaching formats and the number of people you want to support. One-to-one coaching with ICF PCC+ coaches starts at €250 per hour or €2,000 per programme. Executive coaching starts at €500 per hour, and full executive programmes start at €4,000. See our corporate coaching pricing for formats and price ranges.

Ready to see it live?

Book a 15-minute discovery call and learn how quickly you can deploy external, internal and AI coaching in one coaching platform.